:root{--ink:#1d1d1f;--ink-2:#555;--ink-3:#8a8a8e;--line:#e3e3e6;--band:#f6f6f7;--card:#fff;--orange:#f47521;--ok:#1f7a3f;--bad:#b3261e;--warn:#8a5a00}*{box-sizing:border-box}body{margin:0;font:15px/1.5 system-ui,-apple-system,Segoe UI,Arial,sans-serif;color:var(--ink);background:var(--band)}a{color:inherit}nav{display:flex;gap:4px 16px;flex-wrap:wrap;align-items:center;padding:10px 16px;background:var(--card);-webkit-border-after:1px solid var(--line);border-block-end:1px solid var(--line)}nav strong{-webkit-margin-end:12px;margin-inline-end:12px}nav a{text-decoration:none;color:var(--ink-2)}nav a:hover{color:var(--ink);text-decoration:underline}main{max-width:1100px;margin:0 auto;padding:16px}h1{font-size:22px;margin:8px 0 16px}h2{font-size:17px;margin:0 0 10px}.card{background:var(--card);border:1px solid var(--line);border-radius:14px;padding:16px;-webkit-margin-after:16px;margin-block-end:16px}.grid{display:grid;grid-gap:16px;gap:16px;grid-template-columns:repeat(auto-fit,minmax(240px,1fr))}.muted{color:var(--ink-3);font-size:13px}.num{font-size:26px;font-weight:600}table{width:100%;border-collapse:collapse;font-size:14px}td,th{text-align:start;padding:6px 8px;-webkit-border-after:1px solid var(--line);border-block-end:1px solid var(--line);vertical-align:top}th{color:var(--ink-2);font-weight:600}.bubble{padding:8px 12px;border-radius:12px;margin:6px 0;white-space:pre-wrap;max-width:85%}.from-customer{background:#fff;border:1px solid var(--line);-webkit-margin-end:auto;margin-inline-end:auto}.from-staff{background:#e8f1ff}.from-ai,.from-staff{-webkit-margin-start:auto;margin-inline-start:auto}.from-ai{background:#fff6ee;border:1px dashed #e7b98f}.label{color:var(--ink-3);-webkit-margin-after:2px;margin-block-end:2px}.label,.pill{font-size:12px}.pill{display:inline-block;padding:1px 8px;border-radius:999px;background:var(--band);border:1px solid var(--line)}.pass{color:var(--ok)}.fail,.pass{font-weight:600}.fail{color:var(--bad)}.warn{color:var(--warn)}form.inline{display:inline}input[type=number],input[type=password],input[type=text],select,textarea{font:inherit;padding:6px 8px;border:1px solid var(--line);border-radius:6px;background:#fff;width:100%}textarea{min-height:80px}button{font:inherit;padding:6px 14px;border-radius:10px;border:1px solid var(--line);background:#fff;cursor:pointer}button.primary{background:var(--orange);border-color:var(--orange);color:var(--ink);font-weight:600}button:disabled{opacity:.5;cursor:default}.row{display:flex;gap:8px;flex-wrap:wrap;align-items:center}.stack>*+*{-webkit-margin-before:10px;margin-block-start:10px}details summary{cursor:pointer;color:var(--ink-2)}pre{white-space:pre-wrap;word-break:break-word;font-size:12px;background:var(--band);padding:8px;border-radius:6px}.ltr,bdi{unicode-bidi:plaintext}